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How to Reset Your Single Sign-On Password
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Summary: Follow these steps if you've forgotten your Single Sign-On password or if your password no longer works.
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| What you should do |
How to do it |
| 1 |
Open the Reset My Password screen. |
- From the UCSD System Sign-In page, click Reset your password?
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| 2 |
Validate your identity. |
- Enter all four pieces of requested information:
- User ID, which can be any of the following:
- Your full, official UCSD e-mail address (abcd@ucsd.edu)
- Your ACT mainframe ID
- Your ACT Darwin/ Sybase ID
- UCSD employee ID number, which can be found on your campus/ staff ID card, your paycheck stub, or your Surepay earnings statement
- Last five digits of your Social Security number
- Birth date
- Click the Continue button.
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| 3 |
Check your e-mail inbox. |
- The information you provided is affiliated with your e-mail address. A temporary password will be sent to you.
- Your DSA will receive an e-mail message that you've reset your own password.
Note: If you receive an e-mail, but you didn't request a new password, contact your Departmental Security Administrator (DSA) or the ACT Help Desk, (858) 534-1853.
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| 4 |
Log in again. |
- Use the temporary password the next time you sign on.
- This password is valid for only one use. When you sign on, you'll be prompted to create a new, permanent password.
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If you need assistance, or you don't have a UCSD e-mail address (someone@ucsd.edu), contact the ACT Help Desk, (858) 534-1853. |
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