UCSD Blink: How to Begin Informal Conflict Management

Related Links
Conflict Management Overview
Informal Conflict Management
How to Handle Conflict in the Workplace
How to Interact with Difficult People
Glossary Terms
	Conflict
	Conflict management
Departments
	Employee Relations & Policy Development

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How to Begin Informal Conflict Management

Summary: UCSD employees are encouraged to use informal conflict management strategies to solve problems in the workplace. This guide outlines the steps in informal conflict management.

What you should do		How to do it
1	Learn more about handling conflict.	Read How to Handle Conflict in the Workplace. Read How to Interact with Difficult People. Read Informal Conflict Management. Note: Employees are not required to use informal conflict management and should be aware that attempts at informal conflict management do not extend the time limits for filing complaints or grievances.
2	Begin the process of informal conflict management.	Either begin the process on your own or ask for help from Employee Relations or another employee support service listed on the Informal Conflict Management page. Follow the suggestions in How to Handle Conflict in the Workplace as well as any advice you receive from an employee support service.
3	Persist with your efforts in informal conflict management.	Keep trying and be patient. Informal conflict management is a process that may take time.

If you need assistance resolving the conflict, discuss the situation with your supervisor or Employee Relations, (858) 534-4115.

Notice: The information on this page summarizes provisions of university policies and/or collective bargaining agreements. Refer to the Personnel Policies for Staff Members (PPSM) or applicable collective bargaining agreement for full text of referenced information.