UCSD's voice mail system

• Saves your messages for 18 days (after that, all messages are purged)
• Offers voice mail packages at 2 different levels of service:
  • How to order voice mail services
  • Voice mail costs
  • Customer Service Request (CSR)

For details on using the system, refer to:

• Voice Mail Quick Reference (PDF)
• Voice Mail Complete Guide (PDF)

• Getting started
  • Go through the tutorial
  • Set up your password
  • Record your name
  • Record your greeting

• Accessing your messages
  • Access the Voice Mail Message Center
  • You can forward a copy of your voice mail messages to e-mail as an audio file attachment.

• Changing your name or greetings
  • Review and change your recorded name
  • Review and change your regular voice mail greeting
  • Deactivate your regular voice mail greeting
  • Record and activate/ deactivate an alternate greeting

• Setting up or changing personal options
  • Change your password
  • Create and use personal groups
  • Change the instruction length
  • Set playback preferences
  • Set message notification
  • Select, change, or remove an attendant

• Resetting your password

• Reviewing and responding to messages
  • Review and respond
  • Use additional playback features

• Sending messages

• Voice mail and phone features
  • Divert your calls
  • Forward your calls
  • Forward your voice mail to e-mail
  • Send a voice mail message in reply
  • Use transfer options
  • Also read about desk phone features that can expand your use of voice mail.

If you have questions or problems related to voice mail, contact the ACT Help Desk, (858) 534-1853.

Note: This page has a friendly link that’s easy to remember: http://blink.ucsd.edu/go/voicemail