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Restrictions:
The Express Card program is designed to simplify buying and paying for goods and services, but some types of purchases are restricted.
Goods or services that exceed the $4,999 transaction limit, for example, must be paid with a high value purchase requisition. Other items are restricted regardless of cost.
For a complete list of restrictions and alternative payment methods, see Express Card: Restricted Purchases.
For foreign purchase restrictions, see Purchasing Goods from Foreign Vendors.
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Cardholder and administrator responsibilities:
The Express Card is a Visa purchasing card issued by U.S. Bank to UCSD employees who have authority to buy goods and services on behalf of their departments.
Each Express Card bears the cardholder's name but is actually issued to UCSD. Therefore, UCSD is responsible for making prompt payment to U.S. Bank. However, cardholders are responsible for ensuring proper use of the card.
Employees who have been designated as Express Card Department Administrators (ECDAs) help ensure the proper use of Express Cards by overseeing department implementation and use of the card.
For detailed information on cardholder or administrator responsibilities, see:
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Index and account code assignments:
Each Express Card is assigned a default index and account. However, ECDAs and Transaction Reviewers can distribute or split transaction amounts between other indexes and accounts using the redistribution feature in ECManager. Therefore, ECDAs can either:
- Issue one card per cardholder and redistribute transactions when necessary
OR
- Issue multiple cards with different indexes to cardholders who buy items for different indexes
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Operating ledger postings:
Express Card transactions are posted to the operating ledger 10 days after they are received from the bank. You can view a list of transaction by accessing the operating ledger in FinancialLink.
You can also view the Express Card Process for an illustration of the transaction and posting process.
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Liability:
UCSD is responsible for all charges against valid cards. However, cardholders are obligated to use the Express Card responsibly in accordance with the cardholder agreement and Express Card Cardholder responsibilities.
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Disputes:
You should file a dispute when you:
- Did not make a purchase that appears on your statement
- Have duplicate or incorrect charges that the vendor will not credit
- Are billed for merchandise that you never received
- Are not credited for a return
In case of a dispute, the merchant should be contacted directly by either the cardholder or department bookkeeper.
If you are unable to resolve a dispute by contacting the merchant, file a formal dispute with U.S. Bank within 60 days of the disputed item's transaction date.
The bank will take these actions on your behalf:
- Work with the vendor to determine if the charge is valid
- Contact you if further information is required
- Credit your account while researching the dispute
Note: If the dispute is valid, your account will be adjusted accordingly.
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Need an expert? Contact Michele DelSignore, (858) 534-2353.
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