How to contact the Help Desk:

• Immediate response to phone inquiries is available at (858) 534-1853 weekdays from 7 a.m. to 7 p.m.
• Visit the combined ACS/ ACT Help Desk weekdays from 8 a.m. to 4:30 p.m. at the Applied Physics & Mathematics building (AP&M), Room 1313 (map)
• After business hours, call (858) 534-3187 to leave a voice mail inquiry, which will be answered in one to two business days.
• If you submit an e-mail request, you can expect a response within one to two business days.
• In after-hour emergencies, call (858) 534-1853 to reach the Operations Center at Torrey Pines Center South, and appropriate technical staff will be contacted.

Before you contact the Help Desk, check the links below for information on specific topics:

• Technical Support for Computers: How to get help if you're having technical problems with your computer
• Help With Campus Pagers: Resources on using pagers, pager coverage, and more
• Help With Desk Phones: Resources that provide answers to questions about using desk phones
• Help With E-Mail: Resources that offer guidance on using e-mail
• Help With Network Problems: Assistance connecting to the network
• Help With Printing: A checklist to help with printing problems
• Help With Radios: Information on radio types, costs, and ordering procedures
• Help With Software Downloads: Suggestions and solutions to downloading problems
• Help With Voice Mail: Instructions for using the many features of voice mail
• Technical Services — Status and Schedules: Network status, hours of operation, and contacts for technical services at UCSD

Additional technical help is available through:

• Academic Computing Services (ACS)
• ACS/ Desktop Support

Questions? Contact the ACT Help Desk, (858) 534-1853.