Help with:

• Desk phones
• Cell phones

Topics

• Desk phones: Models, features, and pricing plans
• Mobile Devices
• Voice mail: Features and options
• Peripherals:
  • Pagers
  • Radios
  • Headsets
• Long-distance phone rates: Including changes since July 1, 2006
• Calling cards: Obtaining cards and their rates
• Mobile devices
  • Using UCSD cell phones, PDAs, and laptops: Purchasing and using UCSD-owned equipment
• Conference Calls

Resource overviews

• Cell phones: Departmental request forms and instructions
• Pay phone locations: On- and off-campus buildings
• Courtesy phone locations: On- and off-campus buildings
• Emergency call boxes: Description of boxes and locations
• Telemarketing calls: How to block calls

Forms

• Customer Service Request (CSR)
• How to Complete a CSR Form
• Status of Customer Service Requests
• Cell Phone and Service Request Form
• Directory Update
• Telecommunications recharge lookup

Contacts

• UCSD Bookstore Computer Center, (858) 534-4291 (cell phone sales, plans, and service)
• ACT Help Desk, (858) 534-1853

Questions? Contact the ACT Help Desk, (858) 534-1853.