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Department Index
Accounts Receivable: Debt Procedures  
 
Summary: Find guidelines and procedures for collecting student and non-student debt.

Accounts are classified in 2 ways:

  1. Student debt
  2. Non-student debt

1. Student debt

Student debt fees

  • Student fee charges are assessed and due no later than the due date reflected on the first statement in which the charge appears.
  • Billing is considered delinquent if paid after the due date.
  • A continuing delinquency will result in a bar (hold) of future registration and a bar of official academic transcript requests.
  • Exceptions include enrollments in Student Emergency Loans and the Triton Registration Fee Installment Payment Plan, (TRIP), specified on the appropriate due statement.

Time Payment Agreement (TPA)

  • TPAs are subject to Student Business Services approval and will not remove the bars, but may hold off the collections-due process.

Student late fees

  • In order to motivate timely payments, UCSD maintains a late charge program for student accounts.
  • Student Business Services reserves the right to waive late charge assessments.

Disputes

  • Students who dispute a charge are entitled to an administrative hearing before an impartial campus official or committee.
  • Dispute procedures are listed on Billing Questions and Disputes.

Student refunds

  • Credit balances in student accounts generate refunds.
  • Refunds of Title IV source payment that total less than $1 are not refunded to the Department of Education.
  • Refunds less than $20 are not automatically refunded unless the student makes a request to Student Business Services.
  • Account credits less than $20 are retained in student accounts for 12 months and then reclassified from the Accounts Receivable system.

2. Non-student debt

  • Employees: An employee with a continuing delinquency may be requested to volunteer/ authorize a payroll deduction. Payroll Office procedures will ensue.
  • Entities: If invoices are collectible, accounts may be stayed from the normal collections procedure. If not, they may be assigned to a collection agency.

Questions? Contact Marissa Yessis, assistant director, University Billing Services, Student Services Center, level 3, (858) 534-2114.



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Last reviewed/updated on July 22, 2009 (see more info)
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