• Disputes between co-workers
• Interdepartmental conflicts
• Communication breakdowns or barriers

Mediators help conflicting parties explore their disputes and attempt to reach agreement. Mediators are not counselors, judges, or decision-makers. Instead, they improve communication and provide direction to help individuals in conflict design their own solutions.

Confidentiality: No written records of mediation discussions are kept. Details about each mediation remain confidential unless all participants consent to their disclosure.

To request or inquire about mediation: Contact Employee Relations, (858) 534-4115. If mediation is selected as the way to resolve your dispute, the National Conflict Resolution Center schedules a mediation session at a neutral location, usually within two weeks.