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ACT Information Technology Application Group (ITag)
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The Information Technology Application Group (ITag) provides software solutions for the UC San Diego community. We strive to consistently deliver quality and reliable applications that help our campus do business better. Our combined technical — mainframe, Web, and infrastructure — resources are the foundation of the applications we continue to develop.

ITag Teams:

  • Student Applications: The systems we develop help manage personal, academic, and student financial information. TritionLink, UCSD’s student Web portal, features some of these applications:

  • Financial Applications: We manage the technology for all UCSD’s financial systems. We work closely with business offices to offer common financial tools and reports to authorized users. Some key applications are:
    • FinancialLink: Web portal to finance tools, including:
      • FinLink Reports: A suite of financial reports, which produce standard formatted output on your financial data.
      • Web IFIS: Submit a journal voucher, initiate a transfer of funds, establish a department order, or request a payment authorization.
      • Projections Modules: Create expense and payroll projections over specific periods of time for your business unit.
      • ENPET: Perform electronic non-payroll expense transfers.
      • CCM: Perform project number maintenance, chart of accounts maintenance, and add notes to chart of accounts information.
      • Encumbrance Lifter: Locate and lift encumbrances by index, fund, organization, program, account or document number.
      • Reconciliation Tools: Ledger Reviewer, transaction sampling tools and overdraft reporting profiler
    • IFIS: The university's central accounting system
    • Marketplace: The one-stop location for campus shopping
    • TravelLink: The university's system to manage all aspects of travel

  • Payroll/ Personnel Applications: We provide support for the university's Academic Personnel Office, Payroll, and HR business processes. Some key applications are:

  • Research and Portal Applications: Our team supports business related to university-sponsored projects, such as activities in contract and grant management. Team members also develop the campus Web site and portal technologies. Some key applications are:
    • Coeus: Integrated proposal and award system
    • eProposal
    • ERS/ ECERT: Electronic Certification of Effort and Reporting Tool (ECERT) for effort reporting of federally-sponsored projects
    • Campus Web Portal: UCSD’s home page
    • Blink: An online source of information, training, and tools for UCSD staff and faculty

  • Telecomm Applications: We provide current directory access to the entire campus. Some key applications are:
    • Campus Web Portal Directory: Online search for people on the university’s home page
    • Kiosks: Located throughout campus, to help find buildings, services, and other campus information
    • Directory Management: Supports the various campus directories
    • Web CSR: Used by campus to request Telecom services
    • NGN Application: Supports Next Generation Network recharge services and billing
    • Cellular Application: Supports cellular recharge services and billing
    • Call Accounting: Provides real time tracking and pricing of outgoing PBX calls from the campus
    • Telecom Applications Support: Supports all Telecom applications
    • Telecom Services Billing Support: Processes billing for various Telecom services and equipment

  • Middleware Architecture: Middleware is the common meeting point between application developers and users. The Middleware Architecture team oversees the application development server environments and develops resources to tie together new and legacy software. Key projects are:
    • XO: Our open-source JLink infrastructure
    • Kuali-Rice: A consortium initiative to develop an open-source framework to support application sharing across universities

  • Project Services: We provides ITag with a common project management framework (PMF). We also provide organizational strategy for all aspects of project execution, including initiation through guidance and oversight to on-time and on-budget completion.

  • User Interface Design/ Development: We make sure user interaction and completion of tasks is as simple and efficient as possible across our products. The design process follows an experience-centered methodology by understanding user needs and workflow, then defining functional requirements, aligning them to meet the business objectives, and testing the validity of the design. This approach creates products that are both usable and easily adaptable to users' changing needs.

  • Quality Assurance (QA) Services: We provide hands-on expertise and leadership to assess the quality of production level software and services. QA Services assess the quality of software developed for the campus by testing application code, as well as, data integration, data management, and collaboration software.

  • Integration Services: We oversee coordinated implementation of ITag applications in production.




Contact Us:

ACT Information Technology Application Group (ITag)
Phone: (858) 534-1853
acthelp@ucsd.edu

Mailing Address:
ACT Information Technology Application Group (ITag)
9500 Gilman Dr. #0929
La Jolla, CA 92093-0929

Street Address:
Torrey Pines Center South
10280 N. Torrey Pines Rd.
Suite 255
La Jolla, CA 92037




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Last reviewed/updated on March 09, 2009 (see more info)
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