We invite you to contact the ACT Help Desk for assistance when you can’t find what you’re looking for in Blink.

We can help you solve problems related to:

• Central business systems, including Blink, Link Family, and MyServices, and mainframe services
• Campus telecommunications (in coordination with ACT Customer Support)
• Campus networks including campus wireless services
• Campus cable TV service, including cable data modems
• Centralized campus e-mail/ network username support for faculty and staff
• Campus VPN/ proxy/ dial-up support
• Campus security incidents (CIRT)
• Campus computer registration support through Ethernet or wireless for faculty and staff
• Campus computer/ network connectivity problems

For walk-in help with wireless, VPN, e-mail, Sophos and virus/ spyware removal, visit the combined ACMS/ ACT walk-up Help Desk, Room 1313 in the Applied Physics and Math building from 8 a.m. to 4:30 p.m. weekdays, excluding university holidays.