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Security Scam: Phishing  
 
Summary: Learn how to recognize the e-mail scam known as phishing.

E-mail alert: May 12, 2008

Some UCSD e-mail users have received messages purporting to be from "ACS WebMail" or "the UCSD team" asking for account or e-mail address confirmation.

These are not legitimate messages from UCSD but an attempt by spammers to illegally obtain your private information. Do not respond; delete the messages.

UCSD will never ask you to send private information over e-mail.

If you already responded with any information, immediately change your username/ password for those accounts.

See instructions for changing:

Contact your department's system administrator or the ACT Help Desk if you have questions or use any other departmental e-mail accounts.

Additional information:

Don't be fooled by phishing, a type of e-mail fraud that aims to collect personal data for purposes of identity theft.

Phishing messages look as if they're from a legitimate enterprise, such as UCSD, a bank, or a credit card company. They usually claim there's a problem with your account and ask you to follow a link to the company's Web site, where you're asked to enter personal information (e.g., account numbers, passwords, or PINs). The linked Web site is an authentic-looking counterfeit.

Legitimate businesses never e-mail you to update their records. Because fake Web sites look legitimate and borrow the names of well-known companies, phishing scams reportedly lure in 5% of e-mail recipients.

If you get suspicious e-mail:

  • Don't follow links to a Web page. Instead, check the company's Web site by typing the URL in your browser or call the company directly.
  • Don't fill out any e-mailed forms that ask for personal or financial information.
  • Delete the message.

Resources:

Questions? Contact the ACT Help Desk, (858) 534-1853.



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Last reviewed/updated on May 13, 2008 (see more info)
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