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Observation and Feedback About Employee Performance
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Summary: Find resources, including training and self-study materials, about managing employee performance and providing effective feedback. |
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Observing your employee's performance and providing objective behavioral feedback about it should be a routine part of the performance management process.
Feedback should be based on observed, factual, specific work-related behaviors, actions, statements, results, and working relationships. Effective feedback helps the employee sustain good performance, develop new skills, and improve performance when necessary.
Resources:
Training: UCSD Staff Education and Development provides classroom training and self-study materials about observation and feedback.
- Classes available through Enrollment Central include:
- Self-study materials available from the Self-Study Library include:
- Videos:
- The Human Touch Performance Appraisal
- The Practical Coach
- Manager of the Year
- The Front of the Class
- Unified Team
- CD-ROMs:
- Coaching in the Workplace
- Dealing with Conflict
- Listening Successfully
Need an expert? Contact Staff Education and Development, (858) 534-4890.
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